If you would like to request more information, or are seeking advice on a current problem, please email

Before you contact me, please make sure you have the following information to hand as this will enable me to deal with your problem more quickly and save you money:-

•    Computer make & model
•    Age of equipment
•    Operating system – Windows or Apple version
•    Any error messages that have appeared on screen
•    Recent changes made to computer or software
•    Wireless or wired broadband connection
•    Details of any other devices connected to your computer
•    Any other computer training needs